ISO Questions Assignment

1. Why would an organization consider ISO 9001 certification? What are the benefits to the organization, the staff and its customers?
2. What is the process the organization should undergo? Please describe and explain the steps involved in a practical clear manner.
3. What is involved in a gap analysis, implementation and audit in an organization?
CLO1- Recognize the importance of ISO standards in global world.
1.1 Describe the role of ISO standards in the world.
1.2 Describe the principles of the ISO standards development process.
1.3 Identify the differences between ISO management system standards and other supporting documents such as ISO 9000:2005, ISO 9001:2000, ISO 9004:2000, ISO 14001:2004, ISO 14004:2004, ISO 22000:2005, ISO/TS 16949:2002, ISO/TR 10013:2001, ISO 19011:2002, etc.
1.4 Name the ISO standards to which an organization must confirm in order to be granted a certificate.
CLO2- Describe the concept of the process and system approach in ISO standards and its impact on continuous improvement.
2.1 Explain the ISO standards (ISO 9001, ISO 14001, ISO 22000, etc.) requirements framework in the light of Plan-Do-Check-Action (PDCA) cycle.
2.2 Distinguish ISO standards requirements which are focused on continuous improvement.
2.3 Outline the main features of “process control” for an organization.
2.4 Explain the importance of process mapping.
2.5 Demonstrate process approach within an organization.
2.6 Outline a sample quality improvement plan.
CLO3- Design documentation for management systems according to ISO standards.
3.1 Categorize documents referred to in ISO standards.
3.2 Explain the difference between “manual”, “policy”, “procedure” and “record” in relation to management systems, according to ISO standards.
3.3 Explain requirements relating to the control of documentation and the control of records.
3.4 Identify procedures and records required by ISO 9001:2000 and other standards.
3.5 Design a quality policy, sample system procedures and records
CLO4- Successfully establish a quality management system according to ISO 9001:2000.
4.1: Interpret ISO 9001:2008 requirements.
4.2: Plan the steps in, and justify the recommendations of the ISO 9001:2008 implementation process.
4.3: Create a flowchart for implementing a quality management system using the process approach.
4.4: Explain the difference between planning, implementing and sustaining of management systems.
4.5: Design a gap analysis tool in accordance with ISO 9001:2000.
4.6 : Explain the role of “management system certification” in the quality process.
CLO5- Explain the principles of an environmental management system (EMS) based on ISO 14001:2004 and ISO 14004:2004 standards.
5.1: Explain such terms as “environment”, “environmental aspect”, “environmental impact” and “environmental performance”.
5.2: Outline the main features of EMS planning.
5.3: Design an environmental policy, sample system procedures and records.
CLO6- Justify the significance of an integrated management system according to ISO standards.
6.1: Justify the reason for management systems integration.
6.2: Compare ISO standards and identify common requirements.
6.3 : Describe an integrated management system based on ISO 9001:2000 and ISO 14001:2004.